Return policy
Return Policy
1. Eligibility for Returns:
Customers can request a return within 7 days of receiving their order if the product is defective, damaged, or not as described. Returns for change of mind, incorrect size, or color are not accepted.
2. Return Process:
Contact our support team within 7 days of delivery.
Provide your order number, photos of the product, and a brief description of the issue.
Our team will review your request and provide instructions for returning the item.
3. Return Shipping:
Customers are responsible for return shipping costs unless the product is defective or damaged.
Please use a trackable shipping method to ensure safe delivery.
4. Inspection & Replacement:
Once the returned product is received and inspected, we will provide a replacement if eligible.
Products must be returned in their original packaging and condition.
5. Non-Returnable Items:
Personalized items, final sale products, or per
ishable goods cannot be returned.